Infoworld interview with Covisint's CTO:

"We spent a lot of time talking about sophisticated integration method. But there is a segment of the market that doesn't want to make the investment, or the bigger companies don't want to experiment with large integration costs -- they only want to stick their toe in the water. We recognize that: We will take FTP, e-mail, http, EDI, and help with the conversion to XML and whatever. I agree you have to lower the barriers for entry to extension as long as it is secure and as long as the SLA is commensurate with what you are trying to do."