Olivier Travers

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Home > Archives > 2001 > October > 10 > Serial Dating or Long-Term Relationship?
Serial Dating or Long-Term Relationship?

ClickZ:

"How do you keep customers coming back? Be a resource, not an event. Make users, once they've bought (or considered buying) your product, want to come back. Make them want to form a relationship because they need the value of the intangibles of your site: the tools, the advice, the content."

Category(s): sales & marketing ·
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