Software configuration management should be easier

In: software

10 Aug 2002

Jon Udell:

"I happen to have dug deeply enough into Radio to be able to figure this stuff out, but normal users won’t and shouldn’t be expected to peer into the entrails. It’s the same with, say, Outlook. Since becoming an Outlook user a few months ago, I’m constantly struck by how little of its useful but non-default behavior is available to most users. The problem, again, is one of first articulating, then transferring, the configuration I have achieved."

Oh so very true. My main angst when I need to install a PC from scratch is less about the installation itself, which is rather straightforward when you’re used to it, but rather about the feeling of discomfort and lack of familiarity that comes with software not tuned with my usual settings (think UI and OS tweaks, toolbars, keyboard shortcuts, …) They beg to be stored online for later retrieval. It gets tedious to explain for the nth time to Outlook that, no, my usual working day doesn’t end at 5PM, and no thank you, don’t put alerts on every calendar entry.

Comment Form

About this blog

I'm CEO of an online/mobile trade publishing firm in the marketing and defense verticals. We strive to make news and data digestible and useful in an environment that is noisier by the day.

This personal blog mixes my thoughts and interests on politics, business, publishing, software, and more. Over the years I have posted items that turned out spectacularly wrong, and a few posts that better stood the test of time.



  • chris: thanks, I googled JetBlue interview and your site pulled together a number of excellent articles in [...]
  • Tim Marman: Assuming the market exists, it seems like the biggest challenge here is getting potential customers [...]
  • Konstantinos: ...and one of your first readers from back then (Webvoice anyone?) is here to congratulate you and w [...]
  • Harun Akar: just started offering FogBugz hos [...]
  • Sergio Rebelo: "Do you mind hearing some situational irony? I found this entry through a google search." Yes... me [...]