CNet:

"From my perspective," Allchin said, "I would certainly like to see a lot more (consumer-oriented Web services). There are some already out there. There are more inside companies. This is happening inside companies, no question. But in terms of customer-facing (sites), does Amazon have a Web services interface? No."

Wrong answer, in fact, they do. Among Microsoft's top brass, and from my small sales rep position working in a European sub (read: I didn't sit with these guys all day), Allchin came up as the most irritating. Where are Microsoft's own consumer-facing web services?