Kevin Lynch:

"I've been brainstorming with some teams here at Macromedia about how we might help with software for the blog world, and I'm interested in what you all think. Are there things you wish were easier to do? Are there things you can't do but wish you could? Is everything just fine as is?"

It's from last month, but I had missed it. That's the real interest in business & marketing blogs, beyond talking, by engaging your prospects and listening to their input. Cheaper than a focus group, and probably more truthful in many cases.