The Power of Process, The Perils of Process

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"[G]etting your team or company to agree upon the framework and toolsets, and then remaining flexible within the overarching process structure will ultimately free you up to apply your skills to the tough problems—the design problems—and not the process."

BTW Erin was involved in the UI for AOL Journals (here's one if you're curious.)

Category(s): building online products · management & operations ·

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