05 May

Web Services Create Consistency

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"Huntington Bank’s customers have noticed a welcome service change in the past few months. When they use an ATM or use their cards at a merchant, the resulting change in balance shows up in their online banking accounts in real time. […] The way in which Hungtington Bank has gotten consistency across its platforms (including ATM, online banking, and mainframe) has been a result of the company’s desire to set up an infrastructure in which "one change effects multiple channels," […] For Huntington Bank, as for ING, getting information under control has been primarily an integration project."

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