Software, Digital Content, Geopolitics, Economics & More from of a Libertarian Serial Expat and Entrepreneur
In: web apps1 Feb 2007
As we’re winning more business, growing the size of our team, and adding more sites to our stable, I’m spending a fair amount of time looking at how we operate and where we need to change our ways to be able to scale. Small and profitable is nice, big and profitable sounds even better!
This led to the recent adoption of Salesforce.com, which we love so far. It really beats the alternative of moving Excel lists of customers around. This, along with migrating our properties from Movable Type to WordPress, seemed like a no-brainer — don’t let software drag you down if it’s ill-suited to your requirements. Now I want to see how we can better support our whole sales cycle from prospecting to making proposals to closing them, to trafficking the ads, to billing them and getting paid. On paper, integration between SFDC and Quickbooks Online looks compelling and is made possible by a third-party app. But once you start doing practical due diligence, here’s what you find out:
Intuit needs to step up and learn the whole lesson from Salesforce, not just the easy and attractive parts. Interactions with Paypal a couple of months ago show me that amateurism and carelessness are still rampant in this industry. Talking to people at Google Adsense feels like Groundhog Day, and it’s a lousy day at that. The last post on the Quickbooks Online blog goes by to May 2006. Don’t open a corporate blog if you won’t maintain it!
Incidentally, that’s when I last posted to my own blog, and I assume you all thought I was dead by now, right? Nope, news of my early death have been greatly exaggerated, I’ve been busy with life (a mix of great joy and sorrow) and work (lots of good stuff) and much less interested with this blog. It looks like I might revive it somewhat though.
On my plate these days is a mix of people, tools and procedures, including:
Can you tell I’m having great fun?
I'm CEO of an online trade publishing firm in the marketing and defense verticals. We try to make news and data digestible and useful in an environment that is more noisy each day. This personal blog mixes my thoughts and interests on politics, business, software, and more, based on my business and personal experiences. Over the years I have posted items that turned out spectacularly wrong, and a few posts that stood the test of times better. Personal views only.