Newsflash to HP: The Internet Is a Global Marketplace

In: web apps

20 Apr 2008

Hilarious email from HP today:

“On Thursday, April 17th, HP suspended operation of the HP Upline Service. We fully anticipate that suspension of the Upline Service will be temporary and short in duration, and will notify you when the Upline Service is operational again.
Please accept our sincere apology for this unanticipated interruption of your access to the Upline Service. We appreciate your patience as we launch this new service, and are working hard to minimize inconvenience caused by this service interruption.
If you are a resident of the United States, your subscription will remain in effect and you will be able to continue using the Upline Service for the duration of your subscription period once the Upline Service is operational again. Thank you for your patience, and we look forward to providing you with the HP Upline Service.
If you are not a resident of the United States, we regretfully must inform you that the initial launch of the HP Upline Service was intended for United States residents only. Unfortunately, our filtering tools did not adequately screen for subscribers residing outside of the United States. We thank you for your early adoption of the Upline Service, and look forward to being able to provide the HP Upline Service to you when we launch it in your country of residence. Since the HP Upline Service is presently offered for use within the United States only, we will be discontinuing your current subscription.”

So let me get this straight. Any fledging start-up worth its salt goes global right out the door, but a behemoth like HP can’t? FAIL. Memo to HP: stick to hardware and stop embarrassing yourself on the web. Too bad, I was considering subscribing.

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I'm CEO of an online/mobile trade publishing firm in the marketing and defense verticals. We strive to make news and data digestible and useful in an environment that is noisier by the day.

This personal blog mixes my thoughts and interests on politics, business, publishing, software, and more. Over the years I have posted items that turned out spectacularly wrong, and a few posts that better stood the test of time.

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