Making It Easy Enough, But not Easier, To Cancel Paid Subs
Baremetrics’ Josh Pigford makes good points here about business self-preservation and customer service:
Category: business models
Smartphones: Time to Go Direct
The likes of Dell and Gateway exploded on the PC scene in the late 80s/early 90s by streamlining their supply chain, thinking of themselves as OEM assemblers rather than manufacturers,… Read more »
Open Source Project Watch: Brackets… by Adobe?!
A year ago I wrote about how the involvement of various media companies in open source software was worth paying attention to. It still is, but it is equally interesting to see… Read more »
SEOmoz on a $1M runrate?
If they really do have 2,000 Pro members at $49/mo or $399/year, that’s around $1M/year provided there’s not egregious churn and depending on the monthly vs. yearly mix (I suspect… Read more »
Don’t Pretend Gravity Doesn’t Apply
A few months ago, a rep at Rackspace (one of our two hosting companies at the time) laughed at me when I unfavorably compared their bandwidth rates to Amazon’s. I… Read more »
Introducing Defense Industry Daily
My friend Tig and I are proud to introduce Defense Industry Daily, a niche blog/online trade rag dedicated to defense contractors and procurement managers. Like MarketingVox, the publication is medium-agnostic… Read more »
Are Big Organizations Helpless to Create New Products?
Peter Merholz observes that R&D departments within large corporations, be they in the pharma or software industries, have a hard time getting their research papers and prototypes translated into actual… Read more »
No More Coke and Hookers for EMI
CFO.com: Never Mind the Music "Beyond the digital revolution, however, there’s arguably a much more profound transformation going on at EMI. As Faxon explains, during the growth years of the… Read more »
How the Music Industry Shields Itself from Market Forces
Umair Haque: The New Economics of Music: File-Sharing and Double Moral Hazard "Moral hazard happens when the actions of an agent can be hidden from a principal, creating agency costs… Read more »
Wharton Brainwashed by Majors
Knowledge@Wharton Online music’s winners and losers This moronic article takes the current recorded music value chain as a given basically swallowing the whole RIAA party line), without even questioning the… Read more »