The users are revolting

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Phil Wainewright:

"Yes, the way to resolve the IT development bottleneck is to throw more money at it. Imagine the anarchy that would result if users could actually get more out of IT without having to patiently wait in line for scarce development resources. Next thing you know, people will be wanting to access external web services on their own initiative, or installing their own desktop software, just so they can be more efficient at their jobs. How can people be so thoughtlessly selfish?"

Good answer to Forrester’s Moronic Quote of the Week(tm):

"Portal development isn’t a business-user function. IT doesn’t want it to be a business-user function … The way to break the development bottleneck is to give IT better tools, not try to circumvent IT."

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